Question 1

How long does shipping take?

Accepted Answer

Standard delivery is 3–5 business days. Express delivery is 1–2 business days.

Question 2

Is shipping free?

Accepted Answer

Yes — free express shipping on all orders over $50, worldwide.

Question 3

Do you ship internationally?

Accepted Answer

We ship to 90+ countries. Duties are calculated at checkout.

Question 4

What is your return policy?

Accepted Answer

30 days, no questions asked. Items must be unused with original packaging.

Question 5

How do I start a return?

Accepted Answer

Visit your account → orders → request return. Prepaid label included.

Question 6

When will I receive my refund?

Accepted Answer

Refunds are processed within 3–5 business days of receipt.

Question 7

Which payment methods do you accept?

Accepted Answer

All major cards, Apple Pay, Google Pay, and Klarna.

Question 8

Is checkout secure?

Accepted Answer

Yes. We use bank-grade 256-bit encryption end-to-end.

Question 9

Can I modify my order?

Accepted Answer

Within 1 hour of placing the order. Contact support to assist.

Frequently Asked

Shipping & Delivery